Terms & Conditions

We provide the best facilities for you

1. Introduction

Welcome to DM Domestic Cleaning Services. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, you must not use our services.

2. Definitions

  • “Service” refers to the cleaning services provided by DM Domestic Cleaning Services.
  • “Client” refers to any individual or entity that uses our services.

3. Services

3.1 Residential Cleaning

Our residential cleaning service ensures your home is clean and comfortable, covering dusting, sanitizing, and general cleaning of all living spaces.

3.2 Carpet Cleaning Service

We offer specialized carpet cleaning to remove dirt, stains, and allergens, using advanced cleaning techniques.

3.3 Window Cleaning Service

Our window cleaning service includes both interior and exterior cleaning to remove dirt and grime, ensuring clear views.

4. Booking and Payment

4.1 Booking

Bookings can be made through our “Book Now” feature on our website or by contacting us directly. All bookings are subject to availability.

4.2 Payment

Payment for services must be made at the time of booking unless otherwise agreed. We accept  credit card, PayPal.

4.3 Cancellations and Refunds

Clients may cancel or reschedule a booking with at least 24 hours’ notice.

5. User Responsibilities

5.1 Accurate Information

Clients must provide accurate and complete information when booking our services. This includes details about the property and any specific cleaning requirements.

5.2 Access

Clients must ensure that our cleaning team has access to the property at the scheduled time. Failure to provide access may result in additional charges.

6. Service Limitations

6.1 Scope of Services

Our services are limited to the tasks specified at the time of booking. Any additional tasks or changes to the scope of work must be agreed upon in advance and may incur additional charges.

6.2 Safety

Our cleaning team will not perform tasks that pose a risk to their safety or health, including but not limited to moving heavy furniture or cleaning hazardous materials.

7. Liability

7.1 Damage and Loss

DM Domestic Cleaning Services is not responsible for any damage or loss to property or items unless caused by the negligence of our cleaning team. Clients should secure valuable items before the service.

7.2 Insurance

Our cleaners are insured. In the event of any accidental damage caused by our team, clients must report it immediately for insurance purposes.

8. Privacy Policy

We are committed to protecting your privacy. 

9. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Clients are encouraged to review these terms regularly.

10. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at: