We offer services 7 days a week 6 AM to 8 PM inclusive.
Please refer to our chart and select the correct number of hours for your
cleaning; otherwise, we will only clean priority areas.
We accept payments via credit card, debit card, we also offer paypal
Once your booking is complete, a payment hold will be placed on your account,
but no funds will be taken until 23:00 on the day of the clean. The payment will
be taken from the card linked to your DirtyMop account
Our team will bring all necessary cleaning products on the day but if you prefer to
use your own, then, please let us know in advance
You will get an automatic email straight away to confirm that yout online booking
has been successful. A further email will be sent providing more information and
details about your booking
Yes, our team will try to find free parking; however, if they are unable to, we will
ask you to cover these charges, which will be applied to your card after the clean
is complete.
No all transactions are completed online
Just make sure clutter is picked up and valuables are put away. If you have specific instructions, you can leave us a note in your booking
We advise your pet is not around during a clean, we are aware we are in their home and would not want them to feel unsettled!
The cost of our services depends on several factors, including how many rooms are being cleaned, the type of cleaning required and frequency of service.
Absolutely! We understand that each client has unique cleaning needs, we offer customisable cleaning plans that allow you to specify the areas and tasks you want us to focus on. Let us know your preferences.
We recommend booking your cleaning appointment as far in advance as possible to ensure availability, especially during peak seasons. Late bookings are based on availability, so feel free to reach to us to check our current availability.
There is an option to edit your booking within the Dirty Mop customer account to provide you with flexibility
A deep clean is an intensive and thorough cleaning process that goes beyond regular housekeeping tasks, end of tenancy clean is a deep cleaning service designed to restore a rental property to its original condition
Yes, all our cleaners are fully insured and trained to ensure they provide the highest quality service. We perform background checks on all staff members to guarantee your safety and peace of mind
Cancellations made within 24 hours of the scheduled appointment will incur a 50% cancellation fee. Changes and cancellations can be made by signing in to your account or emailing us at info@dirtymopcleaning.co.uk
